Sustainability toolkit for community signposting services
This toolkit website is designed to guide service managers in
sustaining & evaluating community signposting services.
Offering practical steps, key considerations & evidence-based approaches, it can help to support delivery of services in meeting the needs of local communities.
This website is structured into four sections, each addressing a key area
for sustaining community signposting services:
Research project undertaken by:
Jo Weldon, Paul Boland, Danielle Christian, Kathryn Berzins, Mark Gabbay, Caroline Watkins
Toolkit production team:
Jo Weldon, Paul Boland, Kathryn Berzins, Zainab Laheri, Georgia Aspinall
Acknowledgements
Our thanks go to the case study services & their service users, staff & linked providers for participating:
Phase 1 interviews with staff, linked providers & service users at case study services during 2023
- Community Connectors, Sefton Council for Voluntary Service (CVS) – low-intensity service
- Life Rooms, Merseycare NHS Foundation Trust – medium-intensity service
- Social Prescribing service, Sefton Council for Voluntary Service (CVS) – high intensity service
Phase 2 focus groups with service users (including Adult Social Care) during 2025 to refine the toolkit content
We are also immensely grateful to our Connected Communities Public Advisers (Dawn Allen & Neil Joseph) for their insights, feedback, critical challenges & creativity in producing the thematic illustrations for this project (largely displayed in Section 4).